Getting in touch

Opening a support request and what to put in it.

Tableau de bord → Assistance (Dashboard → Support)

Writing from the dashboard

The Assistance screen opens a request attached to your account: we therefore see which site and which plan it concerns, without making you copy them out.

The Wobelio Support screen with the button for opening a request.
Requests and their answers stay reachable from the Support area.

What saves a round trip

The address of the page concerned, what you expected, what you got, and when it happened. A screenshot is often worth three paragraphs.

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Measuring our campaigns

We would like to know which ads bring in customers. That means remembering where your visit came from and telling Meta, TikTok and Google about it. Nothing happens without your agreement, and the site works exactly the same if you decline. Our cookie policy.